Refund policy
We want you to love your purchase! If you’re not completely satisfied, you can return your item under the following conditions:
- Items must be returned within 7 days of the delivery date.
- Items must be unworn, unused, and in their original condition with tags attached
- We do not offer refunds on items that show signs of wear or use.
- All sale items, accessories, swimwear, intimates, and seasonal/holiday items are final sale.
- Free return shipping is available for eligible returns.
- A 3%restocking fee will be deducted from all approved refunds
To initiate a return, please contact us within the 7-day window at Janandjillboutique@gmail.com
Refunds will be issued to the original payment method once the return is received and inspected. Please allow 5–7 business days for processing after we receive your return.
Thank you for shopping with us and supporting our boutique!
